Welcome to the Lynktec web site
("Site"). Please review the following basic rules that govern your
use of our Site (the "Agreement"). Please note that your use of our
Site constitutes your agreement to follow and be bound by these rules.
This Site is operated by Lynktec and its affiliates (collectively referred to
as "Lynktec," "we," or "our"). We may from time
to time change the rules that govern your use of our Site. Your use of our Site
following any such change constitutes your agreement to follow and be bound by
the rules as changed. We may change, move or delete portions of, or may add to,
our Site from time to time.
Unless otherwise noted, all materials, including images, illustrations,
designs, icons, photographs, video clips, and written and other materials that
are part of this Site (collectively, the "Contents") are copyrights,
trademarks, trade dress and/or other intellectual properties owned, controlled
or licensed by Lynktec. The Site as a whole is protected by copyright and trade
dress, all worldwide rights, titles and interests in and to which are owned by
Lynktec. The Contents of our Site, and the Site as a whole, are intended solely
for personal, noncommercial use by the users of our Site. You may download or
copy the Contents displayed on the Site for your personal use only. No right,
title or interest in any downloaded materials is transferred to you as a result
of any such downloading or copying. You may not reproduce (except as noted
above), publish, transmit, distribute, display, modify, create derivative works
from, sell or participate in any sale of, or exploit in any way, in whole or in
part, any of the Contents from the Site.
We reserve the right to limit, suspend, interrupt or terminate the availability
of the Site, in whole or in part, to you and any other user or person,
geographic area or jurisdiction, at any time and in our sole discretion. You
acknowledge and agree that interruptions, delays and disruptions of the Site
may occur and that Company has no control over third party servers, systems
and/or networks which may be utilized in connection with the functioning of the
Site. Company hereby disclaims all liabilities with respect to all
interruptions, delays and disruptions of the Site.
Limitation of Liability
Neither company nor any of our affiliates, licensors, suppliers, advertisers or
sponsors, nor our or their directors, officers, employees, consultants, agents
or other representatives, are responsible or liable for any indirect,
incidental, consequential, special, exemplary, punitive or other damages
(including, without limitation, damages for loss of business, loss of data or
lost profits, under any contract, negligence, strict liability or other theory
arising out of or relating in any way to the site and/or materials contained on
the site, any linked site or any product or service purchased through the site,
any linked site or any product or service purchased through the site. Your sole
remedy for dissatisfaction with the site, materials or any linked site is to
stop using the site, materials or linked site, as applicable. The sole and
exclusive maximum liability to company for all damages, losses and causes of
maximum liability to company for all damages, losses and causes of action,
whether in contract, tort (including, without limitation, negligence) or
otherwise, shall be a maximum of the lesser of twenty U.S. dollars (USD$20.00)
or the total cumulative amount paid by you to purchase products from this site.
You agree to indemnify, defend and hold Company, our affiliates, licensors,
suppliers, advertisers and sponsors, and our and their directors, officers,
employees, consultants, agents and other representatives, harmless from and
against any and all claims, damages, losses, costs (including reasonable
attorneys' fees) and other expenses that arise directly or indirectly out of or
from: (a) our breach of this Agreement, including any violation of the Code of
Conduct above; (b) any allegation that any materials you submit to us or
transmit to the Site infringe or otherwise violate the copyright, trademark,
trade secret or other intellectual property or other rights of any third party;
(c) your use of the Site; and/or (d) your use of any products purchased from us
through the Site.
All trademarks, service marks and trade name of Lynktec used herein are
trademarks of Lynktec, registered in the U.S. and other countries. Other
Lynktec product or service names or logos referenced in the Site are either
trademarks or registered trademarks of Lynktec or trademarks licensed to
Lynktec. The absence of a product or service name or logo from this list does
not constitute a waiver of Lynktec’s trademark or other intellectual property
rights concerning that name or logo. All other products and company names
mentioned in the Contents or the Site may be trademarks of their respective
All content included on this site, including text, graphics, logos, icons,
images, and software is the property of Lynktec and protected by U.S. and
international copyright laws. Lynktec’s logos, products and service names are
exclusively licensed to Lynktec. Except as noted above, any reproduction or use
of any of the contents of this Site without the express written consent of
Lynktec is prohibited.
At Lynktec, we believe that our products should be of the
highest quality and we will work hard to solve any problem that may occur with
We are pleased to offer a one-year limited warranty on Lynktec products
purchased through our website and authorized retailers. Lynktec’s obligation to
this warranty shall be limited to the repair or replacement of any part of the
product that is found to be defective in materials or workmanship under normal
use during the one-year period, commencing from date of purchase. This limited
warranty is the sole and exclusive remedy, offered in lieu of all other
warranties, expressed or implied.
TruGlide and Apex tips (nibs) are consumable items which are expected to wear over
time and will require eventual replacement as a result of normal usage, but
will be replaced if found defective.
This limited warranty does not cover damage, abuse, misuse, unauthorized
modifications, or external causes such as acts of nature. This warranty does
not apply to damage caused by accident, abuse, misuse or modification of the
product. This warranty excludes without limitation any scratching or surface
damage to any non- Lynktec product, even if packaged or sold with the product.
Lynktec has the right to replace, repair, or in other ways, return the product
to normal working order. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state.
Making a Warranty Claim
Please check our Frequently Asked Questions (FAQ) page for help
or feel free to contact our support team anytime at email@example.com
or by calling +1 855 558 5965 from 9am to 5pm CST Monday through Friday,
If you believe that your product requires warranty service, you will be asked
to send the defective product to us, postage prepaid, for a QA evaluation. All
returns must include a Return Merchandise Authorization (RMA) number, along
with a note describing the suspected defect. You can request an RMA by
contacting our support team at firstname.lastname@example.org
or +1 855 558 5965.
Lynktec reserves the right to send you a replacement product that is the same
or of a similar style, or a substitute equivalent that may not be of like kind
(depending on availability). Replacement products will be furnished only on an
If you purchased a product directly from the
Lynktec website and are unhappy with your purchase, we are glad to offer a
refund or exchange within 30 days from date of purchase, as described in this
Please email email@example.com within 30 days of purchase, and our support
team will provide you with instructions on how to complete the return process.
The following information will be required:
2. Order Number
3. Place of Purchase (i.e. Lynktec website, Amazon)
4. Reason for Return
A refund will only be issued if the product meets the following requirements:
Item must be in new condition, operational, and inside of its original
packaging, including any accessories or manuals that shipped with the product.
You will be responsible for shipping the returned item back to Lynktec, postage
prepaid. We recommend using a shipping service with proper tracking information
and insuring the product against loss or damage. Customers outside the United
States are responsible for paying Customs fees, including, but not limited to,
taxes, duties and brokerage.
Lynktec is not liable for products that are damaged, sent improperly, lost due
to postal error, or do not reach us. We will also not accept returned items
that, at our discretion, have been worn, misused, or damaged.
Upon receiving your return, we will verify the condition of the item, and
process the return for a refund. Refunds will only be issued in the form of the
original payment. Shipping costs are non-refundable.
At our discretion, a 15% restocking fee may be applied to returned merchandise.
All other refunds are at the discretion of the individual retailer where the
product was purchased.
All returns must include a Return Merchandise Authorization (RMA) number, which
you can request by contacting our support team at firstname.lastname@example.org
or +1 855 558 5965.
PLEASE NOTE: Lynktec does not control when your specific credit card
company processes a charge back transaction. You are responsible for contacting
your credit card company if you have questions about the status of the charge
All sales of customized items are final. Such items are unique and cannot be
resold, and, as such, they may not be returned for a refund or exchange under
All order cancellations should be submitted via email to email@example.com.
Email cancellations must contain the following information: First name, last
name, order number and email address. This information must be identical to the
information originally submitted on your order. Please provide contact
information so that we may contact you if we have questions in regards to
canceling your order.
Every effort will be made to accommodate the cancellation of your order
providing your order has not been charged and/or shipped out.
Copyright 2014 Lynktec, All Rights Reserved